Your Questions

1.   What should you look for in a web design & search engine marketing firm?

2.   What is the cost to design and produce a custom website?

3.   What is the payment schedule for website design projects?

4.   What warranty and guarantee do you offer?

5.   Are website design consultations and project quotes free of charge?

6.   How much time is required to design and produce a custom website?

7.   What does the client need to provide us to start the design project?

8.   Do you host the websites you design?

9.   Will you maintain my website?

10.   Do you provide excellent customer service?

1.   What should you look for in a web design & search engine marketing firm?
As with any professional firm, you need a partnership that will produces top results. Key elements of a successful firm are:

• A strong design portfolio
• Excellent references
• Work that presents your tastes, business image and professionalism
• Extensive marketing experience in multiple industries
• Business success in generating outstanding ideas, goal setting and problem solving

We possess these attributes and more. Reviewing our references and capabilities will demonstrate and assure you that your website, business and professional image will be promoted to the top level of excellence.
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2.   What is the cost to design and produce a custom website?
The cost of your website will be dictated by the number of pages, features and images you wish to have presented. Your budget and our custom designs will meet to produce a professional image of your business.

All designs are always one-of-a-kind and never template "cookie-cutter" sites. We know it's your reputation we're designing and promoting. Expect the very best and nothing less.
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3.   What is the payment schedule for website design projects?
We work closely with you to assure a successful project is produced in your budget range. We guarantee the price of the project and never have unexpected expenses or charges "creep" in.
Payment terms are:
1. Discussion of Web Design Project: No-Charge
2. Approval & Start of Project: 50%
3. Completion of Project: 50%
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4.   What warranty and guarantee do you offer?
Yes. We stand behind all our work and services including:

• We guarantee that all our work is done to your complete satisfaction
• We guarantee the project will be delivered on time
• We guarantee the project will be produced and delivered to meet your budget
• Professional attention to every detail

Our reputation depends on delivering a project that exceeds your expectations.
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5.   Are website design consultations and project quotes free of charge?
Yes. We will consult with you about your website design project, the needs of your business and how a professional website will impact your business.

We know the importance of exchanging ideas, learning about the marketing goals of your business and where you want to promote your company.
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6.   How much time is required to design and produce a custom website?
Depending on the pages and features used in your design project, production time will be 2-5 weeks. We work with you to collect any materials you possess and wish to use (such as a logo, bios or photos) and we will produce the balance of what's needed to create a professional and image boosting website. We can create all that is required including graphic designs, photographs and images, Flash animation, custom menu systems and more.
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7.   What does the client need to provide us to start the design project?
In reviewing our Client Checklist, you'll see a list of important materials and information that will greatly benefit your website design project. In our desire to build the best website possible, we request these assets from each client we work with.
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8.   Do you host the websites you design?
We are professional designers and developers. We will recommend and refer you to professional hosting companies that provide excellent services.

Watch for "we-do-it-all-designers" that offer hosting at inflated prices and locked-in contracts. Engaging a well known and reputable hosting company is a simple process and we will gladly assist you with these matters.
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9.   Will you maintain my website?
Yes. We offer a Free 100 Day Maintenance warranty that covers the essential changes of your website. If after this period has passed you require changes, large or small, we can perform our services at very reasonable costs.

• We work hard to keep our clients happy and their business website producing top results
• Same day services
• No minimum charges to worry about

We can also train and guide you should you wish to perform basic maintenance on your website yourself.
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10.   Do you provide excellent customer service?
Yes. This is how we maintain our long term relationship with our clients and receive referrals.

We know same day service is critical to you and your business and work hard to keep your business productive. Our job is to keep you worry-free about any task or issue.
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